Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal data when you access or use this website (the “Website”) and related services (the “Services”). We at bj88 are committed to handling personal information in a transparent, lawful, and secure manner and to respecting the privacy rights of our users.

By using the Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you should not use the Website or Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to all users of the Website, including visitors, registered users, and account holders. It covers personal data collected directly from you, automatically through your use of the Website, or indirectly via authorized third parties.

This Policy does not apply to third-party websites, services, or platforms that may be linked to from the Website. We encourage you to review the privacy policies of such third parties independently.

2. Information We Collect

2.1 Information You Provide Directly

Depending on how you use the Website and Services, we may collect personal data that you provide voluntarily, including but not limited to:

  • Name, date of birth, and contact details (such as email address);
  • Account registration information and login credentials;
  • Verification data, including identity or address documentation where required;
  • Communication data when you contact support or submit inquiries;
  • Preferences and settings related to your use of the Services.

2.2 Information Collected Automatically

When you access the Website, certain information may be collected automatically through technical means, including:

  • IP address, device identifiers, browser type, and operating system;
  • Log files, access times, and pages viewed;
  • Usage data related to interactions with Website features;
  • Cookies and similar tracking technologies.

This data helps us maintain Website functionality, improve performance, and enhance user experience.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the proper operation of the Website, analyze usage patterns, and improve content relevance. Cookies may be session-based or persistent and can be managed through your browser settings.

Disabling cookies may affect certain Website features or limit access to parts of the Services.

4. How We Use Personal Data

We use personal data for purposes that are consistent with this Privacy Policy and applicable law, including:

  • Providing, operating, and maintaining the Website and Services;
  • Creating and managing user Accounts;
  • Verifying identity and preventing fraud;
  • Processing transactions and withdrawals, where applicable;
  • Communicating with users regarding Accounts, updates, or support requests;
  • Improving Website security, performance, and user experience;
  • Complying with legal and regulatory obligations.

5. Legal Bases for Processing

We process personal data only where a lawful basis exists. Depending on the circumstances, this may include:

  • Your consent;
  • Performance of a contract or pre-contractual obligations;
  • Compliance with legal or regulatory requirements;
  • Legitimate interests, such as security, fraud prevention, and service improvement.

6. Data Sharing and Disclosure

We do not sell personal data. However, we may share information with trusted third parties where necessary to provide the Services or meet legal obligations. Such parties may include:

  • Payment service providers and financial institutions;
  • Identity verification and fraud prevention partners;
  • IT, hosting, and security service providers;
  • Regulators, authorities, or law enforcement where required by law.

All third parties are required to process personal data in accordance with applicable data protection standards and only for authorized purposes.

7. International Data Transfers

Your personal data may be processed or stored in jurisdictions outside your country of residence. Where international data transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your information, in accordance with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and applicable regulatory requirements.

9. Data Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encryption, access controls, monitoring systems, and secure data storage practices.

While we take reasonable steps to safeguard personal information, no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security, but we continuously review and improve our security practices.

10. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:

  • The right to access personal data we hold about you;
  • The right to request correction of inaccurate or incomplete data;
  • The right to request deletion of personal data, subject to legal obligations;
  • The right to restrict or object to certain types of data processing;
  • The right to data portability, where applicable;
  • The right to withdraw consent where processing is based on consent.

Requests relating to data rights may require identity verification to protect your information. We aim to respond to legitimate requests within a reasonable timeframe, in accordance with applicable law.

11. Marketing Communications

Where permitted by law, we may send informational or promotional communications related to the Services. You may opt out of marketing messages at any time by following the unsubscribe instructions provided or by adjusting your Account preferences.

Service-related communications that are necessary for Account operation or security may still be sent even if you opt out of marketing messages.

12. Children’s Privacy

The Website and Services are not intended for individuals below the legal age required to use gambling or gaming-related services. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been collected, we will take steps to delete such data as soon as reasonably possible.

13. Automated Decision-Making

Certain processes, such as fraud prevention, security monitoring, or bonus eligibility checks, may involve automated decision-making systems. These systems are designed to protect users and the integrity of the Services and are subject to appropriate oversight.

14. Third-Party Services and External Links

The Website may include links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Any data you provide to third-party services is governed by their respective privacy policies.

15. Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. Any updates will be posted on this page with a revised “Last updated” date. Continued use of the Website or Services after changes take effect constitutes acceptance of the updated Policy.

16. Contact and Data Protection Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of personal data, you may contact us using the communication channels provided on the Website. We aim to handle all privacy-related inquiries in a transparent and timely manner.